As a customer, it is important for you to understand the type of information we collect & what we do with that data.
What information do we collect?
In general, while browsing our products and website you may do so without revealing your personal information as a guest user. But once you shop from our website or willingly provide your information, we can access your data such as; name, contact number, email address, IP address, and shipping & billing information. There are some optional fields and you may choose not to provide certain information but that will impact your accessibility in using a specific feature or service.
If you transact with us we can access your mode of payment, transaction amount, bank name & number, card type, and card number.
How do we gather your personal information and data?
Like other websites, we use “Cookies” on certain pages of our website to analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that help us provide you with our service. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
Why do collect your personal information?
We collect and store your personal information securely provided by you at regular intervals to verify you and give you a customized shopping experience. We use your personal data to analyze your behavior as a customer and showcase you with the products related to your search history, promotional offers, new arrivals, location-specific offers, store information, contests & surveys, and other updates. In addition to this, we use your data to manage and process orders, deliver products and services, process payments, and communicate with you about orders, products, and services.
By providing your personal information, you help us give you a safe & secured service. It helps us in operating without any fraud or criminal discrepancies.
Do we share your personal information with third parties?
- We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.
- We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, comply with our legal obligations, enforce our User Agreement, facilitate our marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
- We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
- Our Website is linked to other websites that may collect personally identifiable information about you. We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Please Note - Scoobies is not responsible for the privacy practices or the content of the third-party websites.
What security precautions do we follow to protect your personal information?
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information willingly provided by you. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
I do not want to receive any promotional communications, what should I do?
We provide our users with an option to opt-out of receiving any promotional & discount information from us or our partners after creating an account.
If you do not want goodness in your inbox or want to remove your personal information from our database and newsletters, please click on ‘unsubscribe. ’
For more information on this feel free to call or Whatsapp us at +91 9717359930 or drop an email at firstname.lastname@example.org
What are my rights as a customer?