Exchange Policy

With great precision & details, our Product Designers bring your favourite characters & prints to life. We take special care to provide you with premium and kids-safe products. 

But worry not, if it didn't fit your style, your happiness is our top priority.

 We will be happy to exchange your product under the following conditions; 

  • We offer only exchange. There is no return or refund.
  • Place a complaint request of MISSING product/s within 24 hours of receiving the package. 
  • Place other exchange queries (products with technical glitch) within 7 days of delivery. 
  • Initiate an exchange if you receive a damaged, defective, different product than what you ordered or if it does not fit your requirement within 24 hours of delivery. 
  • For MISSING product/s complaints, share a detailed video while opening the package with tags intact and images of the product on the given number/mail id while placing a complaint request. 
  • For defective/damaged products share a detailed video/images highlighting the issue. 
  • Items with the original tags, labels, and Intact Packaging ( that are in sellable condition) shall be eligible for exchange. 
  • Used, altered, blister packs, tampered serial numbers, punctured, products with scratches, or Items on sale are not eligible for exchange. 
  • The new Product shall be shipped within 7-14 working days,  once the purchased product reaches us and  the quality check is done.