Exchange Policy
With great precision & details, our Product Designers bring your favourite characters & prints to life. We take special care to provide you with premium and kids-safe products.
But worry not, if it didn't fit your style, your happiness is our top priority.
We will be happy to exchange your product under the following conditions;
- We offer only exchange. There is no return or refund.
- Place a complaint request of MISSING product/s within 24 hours of receiving the package.
- Place other exchange queries (products with technical glitch) within 7 days of delivery.
- Initiate an exchange if you receive a damaged, defective, different product than what you ordered or if it does not fit your requirement within 24 hours of delivery.
- For MISSING product/s complaints, share a detailed video while opening the package with tags intact and images of the product on the given number/mail id while placing a complaint request.
- For defective/damaged products share a detailed video/images highlighting the issue.
- Items with the original tags, labels, and Intact Packaging ( that are in sellable condition) shall be eligible for exchange.
- Used, altered, blister packs, tampered serial numbers, punctured, products with scratches, or Items on sale are not eligible for exchange.
- The new Product shall be shipped within 7-14 working days, once the purchased product reaches us and the quality check is done.